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Industry · Substance Abuse / Recovery

AI workers for substance abuse / recovery.

Rehab, AA/NA, sober living. Built for operators who live on the phone. Industry-native language, workflows that slot into your existing stack, pricing that makes sense.

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24/7

coverage

< 2s

pickup time

72h

to go live

$249

/mo start

Industry overview

What is Substance Abuse / Recovery?

Substance Abuse / Recovery is a high-volume, relationship-driven industry where every unanswered call is a lost customer. Whether it's substance abuse / recovery intake, scheduling, or follow-up — the phone is the front door of the business.

Most substance abuse / recovery operations run lean. Small teams, tight margins, and a customer who expects to talk to a person right now. When the phone rings and nobody picks up, that revenue walks to whoever answers next.

WebWorkers gives substance abuse / recovery businesses an AI worker who knows the industry vocabulary, handles the intake and scheduling workflows, and never lets a call go to voicemail — starting at $49/month.

24/7

Coverage

< 2 sec

Pickup time

72 hours

Go-live

$49/mo

Starting at

Workers built for this.

Each card is a hireable AI worker. Click through for full resume, live demo, and pricing.

Dan Aikens

Inbound Dispatcher

Starting at $249/mo

He answers every call. 24/7. Never misses one.

Jabari Adeyemi

Inbound Dispatcher

Starting at $249/mo

Answers every call, quotes the job, and pushes it to your dispatch board.

Amara Brooks

Inbound Dispatcher

Starting at $249/mo

Answers every call, quotes the job, and pushes it to your dispatch board.

Jordan Hill

Inbound Dispatcher

Starting at $249/mo

Answers every call, quotes the job, and pushes it to your dispatch board.

Aino Hill

Inbound Dispatcher

Starting at $249/mo

Answers every call, quotes the job, and pushes it to your dispatch board.

Hector Santiago

Hector Santiago

Inbound Dispatcher

Starting at $249/mo

Answers every call, quotes the job, and pushes it to your dispatch board.

The problems we came to solve.

!

Calls stacking up during peak hours — 30–40% going to voicemail.

!

Front desk burns evenings on follow-up calls that could be automated.

!

After-hours coverage costs more than the booking it captures.

!

Every new hire takes 30–90 days to fully ramp.

How a typical interaction flows.

1

Customer calls. Worker answers on ring 1.

2

Rehab, AA/NA, sober living — handled in the conversation.

3

Records pushed to your CRM / scheduler in real time.

4

Confirmation + reminders sent automatically.

5

Post-interaction follow-up runs without a human touching it.

Day in the life

24 hours with an AI substance abuse / recovery worker.

How an AI worker handles a full day of substance abuse / recovery operations — from overnight to close of business.

7:00 AM

Morning calls begin

First calls of the day come in. Your AI worker answers on ring 1 — captures caller info, qualifies the request, and books or routes before your team opens their laptops.

10:00 AM

Peak volume hits

Inbound calls stack up. Your AI worker handles them in parallel — no hold queue, no busy signal. Every caller gets the same fast, professional experience.

1:00 PM

Midday follow-ups

Between inbound calls, the worker runs follow-up tasks — confirmation texts, reminder calls, rescheduling. Nothing falls through the cracks.

5:00 PM

Your team goes home

Your staff clocks out. The AI worker doesn't. Evening and after-hours calls keep getting answered, booked, and documented.

10:00 PM

Overnight coverage

Late-night calls — emergencies, inquiries, cancellations — all handled. Your team sees a clean log of everything that happened when they walk in tomorrow.

Case study

Substance Abuse / Recovery operator (early-access pilot)

Our substance abuse / recovery pilot customer replaced overflow call handling on a Tuesday. By the following Monday they had a measurable lift in booked appointments and a fully documented audit trail for every interaction.

+35%

Calls captured

12/wk

Front desk hours saved

4.8/5

Customer satisfaction

Before vs. after.

What changes when your substance abuse / recovery phone line never goes unanswered.

Metric	Without WebWorkers	With WebWorkers
Calls answered after hours	0–30%	100%
Average hold time	2+ minutes	< 2 seconds
Staff sick days / year	10+	0
New hire ramp time	4–8 weeks	48 hours
Call documentation	Inconsistent	100% captured
Monthly phone staffing cost	$4,000–$10,000	$249–$1,299

Plugs into what you already run.

30+ native integrations. Custom webhooks for anything else.

HubSpotSalesforceQuickBooksXeroGoogle CalendarOutlookSlackStripeCalendlyGoogle SheetsAirtableNotionZendeskJiraMailchimpZapierMonday.com

Compliance & regulations

We know your regulatory environment.

Call Recording

Automatic recording with proper consent disclosures. One-party and two-party states handled correctly. Encrypted storage with configurable retention.

Data Security

All caller data encrypted at rest and in transit. SOC2-ready infrastructure. Access audit logged for every interaction.

Industry Regulations

Substance Abuse / Recovery-specific regulatory requirements are built into your worker's configuration during onboarding. We tune to your jurisdiction.

PCI Compliance

Payment information handled via PCI-compliant processing. No card numbers stored in call transcripts or system logs.

Buy minutes, not employees.

Pilot bundles start at $249/mo for 200 minutes. Enterprise goes to 100,000+ minutes. Overage is a flat $0.50/min.

See all 14 tiers

Common questions from substance abuse / recovery operators.

Does it speak substance abuse / recovery language?+

Yes. Industry-specific vocabulary, acronyms, and workflows are baked in. We tune to your exact operation during onboarding.

What does it integrate with?+

HubSpot, Salesforce, Google Calendar, Outlook, Slack, QuickBooks — plus 30+ industry-specific tools. Custom webhooks for anything else.

How fast to go live?+

72 hours from contract signed. Same-day for customers with clean SOPs.

What happens when calls get complex?+

Warm-transfer to your team with full context. No cold hand-off, no repeat-yourself.

Can we listen to every call?+

Yes. Every interaction transcribed, scored, searchable. Flag calls for QA.

What if we already have a phone system?+

We slot in as an extension, forward, or full replacement — your call. Keep what works, swap what doesn't.

Related industries.

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Ready to staff your substance abuse / recovery operation?

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WebWorkers.ai — 27 years in the industry.