Jobs routed. Crews tracked. Customers updated.
We ran a towing operation for 27 years. The dispatch board was always the bottleneck — too many calls, not enough hands. Now the board runs itself. Real-time job routing, ETA tracking, and driver coordination without the chaos.
What your dispatcher handles.
Built for towing, roadside, field service, and any operation where the job has to get to the right crew at the right time.
Job Routing
Matches incoming jobs to the nearest available unit based on location, skill set, and capacity. No spreadsheets, no radio chatter, no guesswork.
ETA Management
Calculates real-time ETAs and keeps them updated as conditions change. Your customer knows exactly when to expect the truck — and so does the driver.
Driver Check-Ins
Automated status pings keep you informed without pulling drivers off the road. En route, on scene, job complete — all tracked and timestamped.
Customer Status Updates
Proactive calls and texts to keep customers in the loop. No more "where is my driver?" calls flooding your board. Customers get updates before they have to ask.
Priority Escalation
Accident scenes, law enforcement holds, VIP accounts — your dispatcher knows what jumps the queue and who to notify. Escalation rules follow your playbook.
Fleet Visibility
See every unit on the board in real time. Know who is available, who is en route, and who is wrapping up. Dispatch decisions based on facts, not radio silence.
Nobody behind the desk? The board still runs.
Whether you run a 3-truck towing shop or a 200-unit fleet, dispatch never stops. Every job gets assigned, every driver gets their next call, and every customer gets an ETA they can count on.
Match the right truck type to the right call — flatbed, wheel-lift, heavy-duty. Factor in distance, load rating, and availability automatically.
Route techs based on skill cert, parts inventory, and proximity. Customers get an arrival window, not a four-hour guess.
Sequence stops, manage time windows, and reroute on the fly. Your dispatcher keeps the schedule tight and your drivers on track.
Buy minutes, not employees.
Your dispatch board doesn't need a warm body — it needs someone who never drops a call, never loses a ticket, and never calls out sick.