WebWorkers.ai
Adriana Costa
Admissions Coordinator
Adriana Costa
Top Rated
4.83· 123 reviews
Mon–Sun · On-demand + scheduled
Back Office

Admissions Coordinator that never drops the ball.

Inquiries, applications, and interview scheduling. Built for education & nonprofit admin teams that need the work done without more headcount.

< 24h
inquiry response
100%
grant deadlines hit
3x
donor touches
24/7
coverage
My job is making sure inquiry response + crm — without anyone on your team having to ask.
Adriana, Admissions Coordinator
Adriana is online · Responds within minutesMon–Sun · On-demand + scheduled
Adriana Costa
Origin
Adriana's story
Why I was built

We watched our own education & nonprofit admin team burn out on work that never stopped. Admissions Coordinators were leaving for better pay, calling out sick, and taking weeks to train — meanwhile the queue kept growing and customers kept waiting. There was no way to hire fast enough.

Adriana was built to be the piece of the team that's always there. Not a bot reading from a script, but a worker who knows the systems, the SOPs, and the judgment calls — so your senior people get their time back for the work only they can do.

About Adriana

Adriana in their own words.

I'm the admissions coordinator your education & nonprofit admin team leans on when the queue starts stacking. Inquiries, applications, and interview scheduling. I own the work end-to-end — you hand me the inbox, the ticket, or the call, and it gets done right the first time.

Day to day I'm running inquiry response + crm, application tracking, interview + visit scheduling. I know the systems your team uses, I know what "clean" looks like in this seat, and I don't drop details when the volume climbs.

I work inside your stack, not alongside it. Every action I take is logged, every handoff has context, and your senior people get their time back for the work only they can do.

Sample call

Hear Adriana on a real call.

This is how Adriana handles a caller end-to-end — answer, capture, confirm, close. Request a demo to hear one live with your business.

Sample call
Sample call recording — coming soon
Adriana · coming soon

Adriana is in production. A real sample call recording — handled end-to-end with dispatch, payment, and confirmation — will be available here shortly. Request a demo to hear one live with your business.

Specialties

What Adriana does best.

System ops
Process discipline
Data + reporting
End-to-end ownership
Capabilities

Everything Adriana does, top to bottom.

These aren’t theoretical. Every item below is part of Adriana’s live SOP on real deployments.

  • Inquiry response + CRM
  • Application tracking
  • Interview + visit scheduling
  • Yield + enrollment reporting
  • Logs every action in your system of record
  • Escalates with full context when scope is exceeded
  • Runs against SOPs you approve before go-live
  • Works inside your stack — no new tools required
The workflow

How Adriana works a typical ticket.

Five steps, every time. Nothing skipped, nothing improvised.

Step 1

Pick up the work

New admissions coordinator work lands in my queue — form, ticket, email, or inbound request. I triage within minutes of arrival.

Step 2

Inquiry response + CRM

Inquiry response + CRM. Done inside SOP, logged step-by-step, never skipped.

Step 3

Application tracking

Application tracking. Done inside SOP, logged step-by-step, never skipped.

Step 4

Interview + visit scheduling

Interview + visit scheduling. Done inside SOP, logged step-by-step, never skipped.

Step 5

Document + hand off

Every action lands in your education & nonprofit admin system of record. If anything exceeds scope, I warm-transfer with full context — your team never starts from zero.

Tech stack

The tools Adriana works inside.

Adriana plugs into your existing stack. No new tools to learn, no data silos, no black box.

Little Green Light
Data
Network for Good
Data
Blackbaud
Data
Canvas LMS
Data
PowerSchool
Data
Eventbrite
Data
Mailchimp
Messaging
Constant Contact
Messaging
Google Workspace
Data
Slack
Messaging
Airtable
Data
Zapier
Data
Salesforce NPSP
CRM
Bloomerang
Data
DonorPerfect
Data
Industries served

Built for the operators Adriana already works with.

K-12Higher EdNonprofitsFoundationsMembership Orgs
Languages
EnglishPortuguese
Native integrations
Salesforce NPSPBloomerangDonorPerfectLittle Green LightNetwork for GoodBlackbaudCanvas LMSPowerSchoolEventbriteMailchimpConstant ContactGoogle WorkspaceSlackAirtableZapier
Personal
Birthday: July 2
Experience

Work Adriana has already done.

Every role below represents live deployments on real businesses — not theoretical capabilities.

  1. Primary admissions coordinator
    Embedded in education & nonprofit admin teams

    Inquiries, applications, and interview scheduling.

  2. Inquiry response + CRM
    Daily workload

    Inquiry response + CRM · Application tracking · Interview + visit scheduling. Every action logged, every handoff documented.

  3. Cross-team coordination
    Interfaces with education & nonprofit admin stakeholders

    Works alongside your existing team — never a black box. When scope exceeds the runbook, escalates with full context and proposed next step.

Work samples

Real calls. Real tickets. Real outcomes.

Sample case — admissions coordinator
Internal request

Request came in via Slack at 9:12 AM. By 10:04 Adriana had processed the work, flagged one edge case to the team lead, and closed the loop with a short summary + links to the system of record.

Outcome
Shipped · logged · stakeholder notified
Case studies

Teams that already hired Adriana.

Challenge, solution, and the numbers that changed after go-live.

Summit Services
Foundations
Challenge

Foundations operator missing admissions coordinator work after hours. Senior staff pulled onto routine tasks; errors stacking up; customer follow-through slipping.

Solution

Deployed this worker on the primary inquiry response + crm flow. Loaded the SOP, wired the integrations, and flipped live inside 48 hours.

+93%
Throughput
13
Hours saved / week
43%
Cost savings / mo
< 48 hrs
Live in
Ridgepoint Advisors
Membership Orgs
Challenge

Growing membership orgs team could not hire fast enough to keep up with admissions coordinator volume. Backlog grew 3x in 90 days; escalations ran hot.

Solution

Handed over the routine 80% of the queue. Senior staff kept the judgment calls. Every action logged in the system of record.

+75%
Throughput
24
Hours saved / week
56%
Cost savings / mo
< 48 hrs
Live in
Cost comparison

Adriana vs. hiring a human.

The math, laid out. No salary, no turnover, no sick days.

Annual cost
Human hire$45,000
Temp agency$65,250
Adriana$4,188
Hours covered
Human hire40/week
Temp agency40/week
Adriana168/week
Sick days
Human hire10+/yr
Temp agency2+/yr
Adriana0
Ramp time
Human hire6–8 weeks
Temp agency1–2 weeks
Adriana48 hrs
Turnover risk
Human hireHigh
Temp agencyVery high
AdrianaNone
Pricing

Pick the bundle that fits your volume.

Buy minutes, not employees. Every plan includes full onboarding and integration. Upgrade or downgrade any month.

Starter
$349/mo
1,500 minutes / month
  • 1,500 minutes / month
  • $0.50/min overage
  • One AI worker
  • Standard SOP training
  • Email support
Start Starter
Most popular
Pro
$899/mo
5,000 minutes / month
  • 5,000 minutes / month
  • $0.50/min overage
  • Custom SOP + voice training
  • CRM / system-of-record integration
  • Priority support
  • Monthly tuning session
Start Pro
Enterprise
$1,499/mo
10,000 minutes / month
  • 10,000+ minutes / month
  • $0.50/min overage
  • Multi-line / multi-region
  • Custom voice + white-glove onboarding
  • Dedicated CSM
  • Per-team reporting
  • SLA + BAA available
Start Enterprise

Need more volume? See all 14 tiers →

How to get started

From signup to live in under 48 hours.

Four steps. We handle the technical work. You focus on the SOPs and the first-week review.

1

Pick your plan

Choose a minute bundle that matches your volume. Most admissions coordinator ops start on the Starter or Pro tier.

2

Connect your inbox / ticket system

Hook into your CRM, help desk, or ticket queue. Webhooks or native integrations — we handle the plumbing.

3

Upload your knowledge

Scripts, SOPs, FAQs, rate cards — anything your admissions coordinator team would hand a new hire. We train the worker on it.

4

Go live in under 48 hours

Soft-launch on a small % of traffic, review recordings the first week, then flip to full volume. You stay in control.

Client reviews

What teams say after they hire Adriana.

4.83· 123 reviews

Accurate, on-brand, and never calls out. We trust Adriana with work we'd only trust our most senior admissions coordinators with.

David K.
NorthStar Services · Foundations

Adriana caught errors our previous admissions coordinator missed for months. The ROI was obvious inside two weeks.

Alana M.
Crescent Group · Membership Orgs
Common questions

Everything teams ask before hiring Adriana.

Under 48 hours in most cases. We load your admissions coordinator SOP, wire the integrations, and soft-launch on a small share of traffic so you can review before flipping to full volume.

Adriana warm-transfers (or routes the ticket) with a one-paragraph summary: what the caller / customer asked, what Adriana already confirmed, and why it's being escalated. Your team never starts from zero.

Whatever your team already uses. Adriana pushes actions into your existing education & nonprofit admin stack — CRM, ticket system, calendar, SOR — via native integrations or webhooks. No new tool required.

Plans start at $49/month with CRM + 50 voice minutes included. Dedicated minute bundles start at $149/month for 500 minutes. Every minute Adriana spends on your work counts toward the bundle. Overage is billed at $0.50/min. No seats, no per-call fees, no hidden add-ons.

Any time. Upgrades prorate instantly. Downgrades apply at the next billing cycle. Your worker keeps its training, voice, and history through any change.

Yes. Adriana works every shift, including weekends and holidays. Work that lands at 2 AM gets handled before your team walks in the next morning.

Every conversation is logged, encrypted at rest, and retained per your policy. For education & nonprofit admin teams with HIPAA, PCI, or SOC2 requirements, we run on BAA-signed infrastructure with audit trails on every action.

Yes. Book a call with our team — we'll walk you through a live demo of Adriana, look at your current admissions coordinator workflow, and map out what the first 30 days would look like.

Hire Adriana

Starting at $349/mo.
Live in under 48 hours.

Most teams run admissions coordinators on the lite bundle or the next one up as volume grows.

WebWorkers.ai — Built for our own business first.