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Lucia Villarreal
Roofing Estimator
Lucia Villarreal
Top Rated
4.85· 225 reviews
Mon–Sun · On-demand + scheduled
Back Office

Roofing Estimator that never drops the ball.

Measures, calculates, and closes roofing bids. Built for roofing & exteriors teams that need the work done without more headcount.

< 24h
turnaround
24/7
availability
99%
SLA compliance
100%
tasks on time
My job is making sure roof measurement + material takeoff — without anyone on your team having to ask.
Lucia, Roofing Estimator
Lucia is online · Responds within minutesMon–Sun · On-demand + scheduled
Lucia Villarreal
Origin
Lucia's story
Why I was built

We watched our own roofing & exteriors team burn out on work that never stopped. Roofing Estimators were leaving for better pay, calling out sick, and taking weeks to train — meanwhile the queue kept growing and customers kept waiting. There was no way to hire fast enough.

Lucia was built to be the piece of the team that's always there. Not a bot reading from a script, but a worker who knows the systems, the SOPs, and the judgment calls — so your senior people get their time back for the work only they can do.

About Lucia

Lucia in their own words.

I'm the roofing estimator your roofing & exteriors team leans on when the queue starts stacking. Measures, calculates, and closes roofing bids. I own the work end-to-end — you hand me the inbox, the ticket, or the call, and it gets done right the first time.

Day to day I'm running roof measurement + material takeoff, insurance supplement preparation, bid presentation + closing. I know the systems your team uses, I know what "clean" looks like in this seat, and I don't drop details when the volume climbs.

I work inside your stack, not alongside it. Every action I take is logged, every handoff has context, and your senior people get their time back for the work only they can do.

Sample call

Hear Lucia on a real call.

This is how Lucia handles a caller end-to-end — answer, capture, confirm, close. Request a demo to hear one live with your business.

Sample call
Sample call recording — coming soon
Lucia · coming soon

Lucia is in production. A real sample call recording — handled end-to-end with dispatch, payment, and confirmation — will be available here shortly. Request a demo to hear one live with your business.

Specialties

What Lucia does best.

Checklist execution
Data + reporting
Call handling
End-to-end ownership
Capabilities

Everything Lucia does, top to bottom.

These aren’t theoretical. Every item below is part of Lucia’s live SOP on real deployments.

  • Roof measurement + material takeoff
  • Insurance supplement preparation
  • Bid presentation + closing
  • Material ordering + supplier coordination
  • Logs every action in your system of record
  • Escalates with full context when scope is exceeded
  • Runs against SOPs you approve before go-live
  • Works inside your stack — no new tools required
The workflow

How Lucia works a typical ticket.

Five steps, every time. Nothing skipped, nothing improvised.

Step 1

Pick up the work

New roofing estimator work lands in my queue — form, ticket, email, or inbound request. I triage within minutes of arrival.

Step 2

Roof measurement + material takeoff

Roof measurement + material takeoff. Done inside SOP, logged step-by-step, never skipped.

Step 3

Insurance supplement preparation

Insurance supplement preparation. Done inside SOP, logged step-by-step, never skipped.

Step 4

Bid presentation + closing

Bid presentation + closing. Done inside SOP, logged step-by-step, never skipped.

Step 5

Document + hand off

Every action lands in your roofing & exteriors system of record. If anything exceeds scope, I warm-transfer with full context — your team never starts from zero.

Tech stack

The tools Lucia works inside.

Lucia plugs into your existing stack. No new tools to learn, no data silos, no black box.

Slack
Messaging
Google Workspace
Data
Notion
Data
Industries served

Built for the operators Lucia already works with.

Professional Services
Languages
EnglishItalianSpanish
Native integrations
SlackGoogle WorkspaceNotion
Experience

Work Lucia has already done.

Every role below represents live deployments on real businesses — not theoretical capabilities.

  1. Primary roofing estimator
    Embedded in roofing & exteriors teams

    Measures, calculates, and closes roofing bids.

  2. Roof measurement + material takeoff
    Daily workload

    Roof measurement + material takeoff · Insurance supplement preparation · Bid presentation + closing. Every action logged, every handoff documented.

  3. Cross-team coordination
    Interfaces with roofing & exteriors stakeholders

    Works alongside your existing team — never a black box. When scope exceeds the runbook, escalates with full context and proposed next step.

Work samples

Real calls. Real tickets. Real outcomes.

Sample case — roofing estimator
Internal request

Request came in via Slack at 9:12 AM. By 10:04 Lucia had processed the work, flagged one edge case to the team lead, and closed the loop with a short summary + links to the system of record.

Outcome
Shipped · logged · stakeholder notified
Case studies

Teams that already hired Lucia.

Challenge, solution, and the numbers that changed after go-live.

Harbor Partners
Professional Services
Challenge

Professional Services operator missing roofing estimator work after hours. Senior staff pulled onto routine tasks; errors stacking up; customer follow-through slipping.

Solution

Deployed this worker on the primary roof measurement + material takeoff flow. Loaded the SOP, wired the integrations, and flipped live inside 48 hours.

+75%
Throughput
25
Hours saved / week
25%
Cost savings / mo
< 48 hrs
Live in
NorthState Operations
Professional Services
Challenge

Growing professional services team could not hire fast enough to keep up with roofing estimator volume. Backlog grew 3x in 90 days; escalations ran hot.

Solution

Handed over the routine 80% of the queue. Senior staff kept the judgment calls. Every action logged in the system of record.

+82%
Throughput
36
Hours saved / week
38%
Cost savings / mo
< 48 hrs
Live in
Cost comparison

Lucia vs. hiring a human.

The math, laid out. No salary, no turnover, no sick days.

Annual cost
Human hire$67,000
Temp agency$97,150
Lucia$4,188
Hours covered
Human hire40/week
Temp agency40/week
Lucia168/week
Sick days
Human hire10+/yr
Temp agency2+/yr
Lucia0
Ramp time
Human hire6–8 weeks
Temp agency1–2 weeks
Lucia48 hrs
Turnover risk
Human hireHigh
Temp agencyVery high
LuciaNone
Pricing

Pick the bundle that fits your volume.

Buy minutes, not employees. Every plan includes full onboarding and integration. Upgrade or downgrade any month.

Starter
$349/mo
1,500 minutes / month
  • 1,500 minutes / month
  • $0.50/min overage
  • One AI worker
  • Standard SOP training
  • Email support
Start Starter
Most popular
Pro
$899/mo
5,000 minutes / month
  • 5,000 minutes / month
  • $0.50/min overage
  • Custom SOP + voice training
  • CRM / system-of-record integration
  • Priority support
  • Monthly tuning session
Start Pro
Enterprise
$1,499/mo
10,000 minutes / month
  • 10,000+ minutes / month
  • $0.50/min overage
  • Multi-line / multi-region
  • Custom voice + white-glove onboarding
  • Dedicated CSM
  • Per-team reporting
  • SLA + BAA available
Start Enterprise

Need more volume? See all 14 tiers →

How to get started

From signup to live in under 48 hours.

Four steps. We handle the technical work. You focus on the SOPs and the first-week review.

1

Pick your plan

Choose a minute bundle that matches your volume. Most roofing estimator ops start on the Starter or Pro tier.

2

Connect your inbox / ticket system

Hook into your CRM, help desk, or ticket queue. Webhooks or native integrations — we handle the plumbing.

3

Upload your knowledge

Scripts, SOPs, FAQs, rate cards — anything your roofing estimator team would hand a new hire. We train the worker on it.

4

Go live in under 48 hours

Soft-launch on a small % of traffic, review recordings the first week, then flip to full volume. You stay in control.

Client reviews

What teams say after they hire Lucia.

4.85· 225 reviews

Lucia handles the roofing estimator workload our team used to dread. Nothing gets dropped, nothing stacks up overnight.

Monica L.
Clearwater Group · Professional Services

The turnaround is the best part. Lucia processes requests inside an hour that used to sit on our desk for a week.

Andre F.
Keystone Services · Professional Services
Common questions

Everything teams ask before hiring Lucia.

Under 48 hours in most cases. We load your roofing estimator SOP, wire the integrations, and soft-launch on a small share of traffic so you can review before flipping to full volume.

Lucia warm-transfers (or routes the ticket) with a one-paragraph summary: what the caller / customer asked, what Lucia already confirmed, and why it's being escalated. Your team never starts from zero.

Whatever your team already uses. Lucia pushes actions into your existing roofing & exteriors stack — CRM, ticket system, calendar, SOR — via native integrations or webhooks. No new tool required.

Plans start at $49/month with CRM + 50 voice minutes included. Dedicated minute bundles start at $149/month for 500 minutes. Every minute Lucia spends on your work counts toward the bundle. Overage is billed at $0.50/min. No seats, no per-call fees, no hidden add-ons.

Any time. Upgrades prorate instantly. Downgrades apply at the next billing cycle. Your worker keeps its training, voice, and history through any change.

Yes. Lucia works every shift, including weekends and holidays. Work that lands at 2 AM gets handled before your team walks in the next morning.

Every conversation is logged, encrypted at rest, and retained per your policy. For roofing & exteriors teams with HIPAA, PCI, or SOC2 requirements, we run on BAA-signed infrastructure with audit trails on every action.

Yes. Book a call with our team — we'll walk you through a live demo of Lucia, look at your current roofing estimator workflow, and map out what the first 30 days would look like.

Hire Lucia

Included in your plan.
Live in under 48 hours.

Most teams run roofing estimators on the lite bundle or the next one up as volume grows.

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